How remittances to Pakistan actually work
The piece explains the journey of remittances from overseas workers to recipients in Pakistan, covering formal banks, NBFCs, and MTOs, their fees, and delivery methods. It highlights regulatory oversight by the State Bank of Pakistan and the impact on recipients’ access to funds.

Direct answer: how remittances reach Pakistan
Money sent from overseas workers to family or friends in Pakistan travels through a network of formal and informal channels, each applying its own set of fees and exchange‑rate margins before the funds finally appear in the recipient’s bank account, mobile wallet, or cash‑pickup location.
The formal banking and money‑transfer ecosystem
Most international remittances to Pakistan are processed by licensed banks, non‑bank financial institutions (NBFCs), and global money‑transfer operators (MTOs) such as Western Union, MoneyGram, and newer digital platforms like Wise or Xoom. These entities are regulated by the State Bank of Pakistan (SBP), which requires them to obtain a remittance licence and to report all transactions above a statutory threshold.
Step‑by‑step flow
- Sender initiates the transfer. The sender provides the amount in their home currency, the recipient’s details, and chooses a delivery method (bank deposit, mobile wallet, or cash pickup).
- Origin‑country provider processes the payment. The sender’s bank or MTO debits the sender’s account, converts the amount to US dollars (the primary settlement currency for most cross‑border transfers), and applies its own fee and exchange‑rate margin.
- Correspondent banking network. If the origin provider does not have a direct relationship with a Pakistani institution, it routes the funds through a correspondent bank—usually a large international bank that holds a USD account for the Pakistani bank.
- SBP’s foreign‑exchange window. The Pakistani receiving bank must obtain the USD funds from the SBP’s foreign‑exchange market, where the SBP sets the official exchange rate for converting USD to Pakistani rupees (PKR).
- Receiving institution credits the recipient. The Pakistani bank or MTO converts the USD to PKR at the rate it receives from the SBP (or at a market‑derived rate for non‑bank providers) and credits the recipient’s chosen account.
Cost structure of formal remittances
Fees are typically broken into three components: a flat service charge, a percentage‑based commission, and an exchange‑rate margin. The latter is often the hidden part of the cost.
Illustrative example
Assume a migrant in the United Kingdom sends £1,000 to a family member in Karachi, who wants the money deposited into a local bank account.
- Service charge: The UK‑based MTO charges a flat £5.
- Commission: A 2 % fee on the amount (£20).
- Exchange‑rate margin: The mid‑market rate is £1 = 215 PKR. The provider offers £1 = 210 PKR, a margin of 2.3 % (≈ £5 in PKR).
After fees, the recipient receives roughly 210,000 PKR, which is about £5 (≈ £1,000 × 2 % + £5 + £5) less than the market‑rate equivalent. The flat and percentage fees are visible, while the exchange‑rate margin is embedded in the conversion rate.
Informal channels and their hidden costs
Despite the growth of formal channels, a substantial share of remittances still moves through informal networks, often called “hawala” or “underground banking.” These networks rely on trust and personal relationships rather than regulated institutions.
In a typical hawala transaction, a sender gives cash to a local agent, who contacts a counterpart in Pakistan. The counterpart then delivers the equivalent amount in PKR to the recipient, usually within hours. The fee is negotiated privately and can range from 5 % to 10 % of the amount, but because the transaction is off‑record, the exact cost is opaque.
Informal channels may appear cheaper when the sender avoids formal fees, but the exchange‑rate margin is often higher, and the risk of loss or fraud is greater. Additionally, because these flows bypass the SBP, they are not reflected in official statistics, making it difficult for policymakers to assess the true volume of remittances.
Where fees hide: exchange‑rate margins and intermediary spreads
Even when a sender sees a clear “£5 fee,” the provider may still earn profit through the exchange‑rate margin. Providers obtain foreign currency at the interbank rate (the rate banks use with each other) and sell it to the sender or recipient at a less favorable rate. The difference, called the spread, is effectively a hidden fee.
Intermediaries such as correspondent banks may also add a small charge for handling the USD transfer, typically a few cents per dollar. This cost is usually absorbed into the overall exchange rate offered to the sender.
Digital‑only platforms often advertise low or zero explicit fees, but they compensate by applying a wider spread. For example, a platform might quote a rate of £1 = 208 PKR when the interbank rate is 215 PKR, embedding a 3.3 % margin without an overt service charge.
Practical steps for senders and recipients
Understanding the fee structure allows users to minimise costs and choose the most suitable channel for their needs.
- Compare both the explicit fee and the offered exchange rate before confirming a transfer.
- Consider digital platforms that provide transparent rate breakdowns; many display the interbank rate alongside their margin.
- If speed is less critical, opt for bank‑to‑bank transfers, which often have lower margins than cash‑pickup services.
- For recipients, linking a mobile wallet (e.g., JazzCash or EasyPaisa) can reduce final‑stage fees compared with cash pickup.
- Stay aware of regulatory changes; the SBP periodically adjusts the ceiling on fees for MTOs, which can affect overall costs.
What remains uncertain or debated
Key questions persist about the true size of the informal remittance market and its impact on the Pakistani economy. While official data capture formal flows accurately, the volume, pricing, and risk profile of hawala transactions remain largely unquantified. Additionally, the long‑term effects of emerging fintech solutions on fee competition and financial inclusion are still being evaluated, as regulators balance innovation with consumer protection.